APC Smart-UPS Error Code F17

APC UPS Critical Fault

Model: Smart-UPS | Code: F17

Applicable Systems
Symmetra LX

Symptoms

The system ROM has a fault. The firmware cannot be loaded.

Possible Causes

  • ROM chip hardware failure
  • Firmware image corrupted

Troubleshooting Steps

  1. Step 1: Check the UPS fault log for the specific rom fault sub-code
    Detailed fault information is obtained
  2. Step 2: Contact APC support with the fault code for diagnosis
    Support confirms the faulty component

How to Reset

To reset: Power-cycle the UPS. If the error persists, contact APC support for repair.

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Source: APC Smart-UPS User Manual, Schneider Electric/APC

Category: UPS