Applicable Systems
Carrier ComfortLink Thermostat/Controller

Symptoms

Remote control fault. The remote controller is not communicating with the main unit.

Possible Causes

  • Remote control cable damaged or disconnected
  • Remote control hardware failure

Troubleshooting Steps

  1. Step 1: Check the remote control cable and connections
    Cable is secure and not damaged
  2. Step 2: Verify the remote control is powered and responding
    Remote is not responding

How to Reset

To reset: Fix the cable or replace the remote, then reset the controller.

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Source: Carrier HVAC Troubleshooting Guide, Carrier Corporation

Category: HVAC Residential