Applicable Systems
Carrier ComfortLink Thermostat/Controller

Symptoms

Voltage abnormal fault. The supply voltage is outside the normal operating range.

Possible Causes

  • Power supply voltage too high or too low
  • Voltage imbalance in three-phase supply

Troubleshooting Steps

  1. Step 1: Check the supply voltage at the unit
    Voltage is outside the rated range
  2. Step 2: Install or adjust a voltage regulator
    Voltage is stabilized within range

How to Reset

To reset: Restore the voltage to within range, then reset the controller.

Source: Carrier HVAC Troubleshooting Guide, Carrier Corporation

Category: HVAC Residential