Applicable Systems
TNC 620
Symptoms
NC stop error. The NC stop command was not executed correctly. The machine may continue running unexpectedly.
Possible Causes
- NC internal state machine error during stop transition
- Deceleration parameter invalid causing stop sequence fault
- NC communication with drive interrupted during stop
- NC firmware bug in stop command handling
Troubleshooting Steps
- Step 1: Check the equipment status and fault indicators to confirm the active fault code
Fault indicator or HMI displays code 102 as active - Step 2: Verify all electrical connections, wiring harnesses, and connector seating
All connections secure, no corrosion, loose pins, or damaged wires - Step 3: Check the system diagnostic buffer or event log for detailed fault information
Diagnostic buffer shows the specific fault cause and timestamp - Step 4: Verify power supply stability and environmental conditions
Power supply stable, environment within specifications - Step 5: Restart the equipment or power-cycle the control system
Equipment restarts and enters normal operating state - Step 6: Contact manufacturer support if the fault persists after all checks
Support provides specific troubleshooting guidance
How to Reset
To reset: 1) Identify and fix the root cause described in the fault symptoms. 2) Press RESET on the HMI or controller, or power-cycle the equipment. 3) If the fault recurs, contact manufacturer service. Caution: Document the fault code and context before resetting.
Frequently Asked Questions
- Q: What does fault code 102 mean on the Heidenhain TNC 620?
Fault 102 on the Heidenhain TNC 620 indicates: NC stop error. The NC stop command was not executed correctly. The machine may continue running unexpectedly. Refer to the equipment manual and manufacturer support for specific troubleshooting steps.
- Q: Can I continue operating the equipment with fault 102 active?
No. The equipment has detected a fault condition and has taken protective action (typically stopping or derating). Continuing to operate without fixing the root cause may cause further damage. Always investigate and fix the fault before resuming operation.
Source: Heidenhain TNC 620 Operating Manual, Heidenhain Documentation
Category: CNC