Applicable Systems
TNC 620
Symptoms
Communication retry count has been exhausted; communication continues to fail.
Possible Causes
- Communication cable or network issue
- Optical component contamination or misalignment
- Hardware component failure (fan, power supply, sensor)
- Application parameter out of range
Troubleshooting Steps
- Step 1: Check the VTS Bridge log file for detailed error information
Log file shows the specific error code and timestamp - Step 2: Verify network connectivity between CNC, VTS-EU, and VTS-SU
All network connections are active and stable - Step 3: For optical errors, clean the VTS optical window and check illumination
Optical window is clean; illumination is adequate - Step 4: For hardware errors, check fan, power supply, and sensor connections
All hardware components are functioning normally - Step 5: For application errors, verify tool parameters and calibration
Tool parameters are within valid range; calibration is current
How to Reset
To reset Heidenhain error 107: 1) Identify the error category (communication, optical, hardware, or application). 2) Address the root cause per the troubleshooting steps. 3) Restart the VTS Bridge service. 4) If error persists, power cycle the VTS-EU. 5) For persistent hardware errors, contact Heidenhain service. Caution: Recalibration may be required after certain hardware repairs.
Frequently Asked Questions
- Q: What does 107 mean on Heidenhain TNC 640/iTNC 530?
Communication retry count has been exhausted; communication continues to fail.
- Q: How do I fix 107 on Heidenhain?
Follow the troubleshooting steps: Check the VTS Bridge log file for detailed error information
Source: Heidenhain TNC 640/iTNC 530 Error Codes (zhihu.com)
Category: CNC