Applicable Systems
MAZATROL MATRIX
MAZATROL Smooth
INTEGREX
Symptoms
Alarm 397: MAGAZINE DOOR INTERLOCK. The CNC system displays this alarm on the operator panel.
Possible Causes
- Safety guard or door opened during operation
- Safety switch or sensor malfunction
Troubleshooting Steps
- Step 1: Read alarm 397 on the CNC display and note the full alarm message
Alarm code and description displayed for diagnosis - Step 2: Check the machine status and identify any obvious mechanical, electrical, or pneumatic issues
Visible faults identified or confirmed as intermittent - Step 3: Consult the manufacturer manual for alarm-specific troubleshooting procedures
Root cause identified per manufacturer guidelines - Step 4: Apply the recommended fix and reset the alarm
Alarm cleared and machine resumed normal operation
How to Reset
To reset alarm 397: 1) Address the root cause. 2) Press the RESET key on the CNC panel. 3) If the alarm persists, cycle power to the control. Caution: Repeated alarms without fixing the cause may cause damage.
Frequently Asked Questions
- Q: What does alarm 397 mean?
Alarm 397 indicates: MAGAZINE DOOR INTERLOCK. Follow the troubleshooting steps to resolve the issue.
Source: HelmanCNC.com - https://www.helmancnc.com/mazak-plc-alarm-list/
Category: CNC