Applicable Systems
C-Class
E-Class
S-Class
GLC
GLE
Symptoms
DEF system performance fault; engine may derate or prevent restart after key cycle.
Possible Causes
- DEF pump motor failure
- DEF tank heater element open circuit
- NOx sensor downstream signal implausible
Troubleshooting Steps
- Step 1: Check DEF quality and tank level
DEF at proper concentration and level - Step 2: Test DEF pump and heater circuit
Components within specification - Step 3: Replace DEF pump module if failed
Pump replaced, DEF system primed
How to Reset
Clear codes and perform DEF system priming procedure.
Source: SAE J2012 Standard, OBD-II Service Manuals
Category: OBD-II