Otis Gen2/SkyRise Error Code 0007

Otis Elevator Critical Safety

Model: Gen2/SkyRise | Code: 0007

Applicable Systems
SKY-2

Symptoms

The elevator reports a door lock circuit open. The car or landing door lock circuit is interrupted.

Possible Causes

  • Door lock contact worn or misaligned
  • Door lock switch wiring damaged
  • Door not fully closed preventing lock engagement

Troubleshooting Steps

  1. Step 1: Check all door lock contacts for alignment
    Contacts align and make correctly
  2. Step 2: Verify door lock circuit wiring continuity
    Circuit is complete and intact
  3. Step 3: Ensure doors fully close and lock
    Doors close and lock securely

How to Reset

To reset: Repair the door lock circuit, then reset the controller.

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Source: Otis Elevator Service Manual, Otis Worldwide Corporation

Category: Elevator