Siemens KTP700 Comfort Error Code ERR-102

Siemens HMI Major Display

Model: KTP700 Comfort | Code: ERR-102

Applicable Systems
KTP700 Comfort

Symptoms

Screen exhibits vertical color stripes or flickering horizontal lines during operation.

Possible Causes

  • LVDS cable between mainboard and LCD panel partially unseated.
  • Ambient temperature exceeding 50 C, causing LCD row driver overheating.
  • Electromagnetic interference from nearby VFD or servo drive coupling into video signals.

Troubleshooting Steps

  1. Step 1: Power off, open the bezel, and reseat the LVDS flex cable with the locking tab.
    Video is stable and uniform after 60 minutes of continuous operation.
  2. Step 2: Measure ambient temperature at the HMI face with an infrared thermometer.
    Temperature is within 0 C to 50 C operational range.
  3. Step 3: Route the LVDS cable away from motor power cables; add ferrite core if needed.
    Flickering ceases even when servo drive is at 100% load.

How to Reset

Reseat the internal LVDS cable, verify environmental temperature, and shield video cabling from VFD interference.

Common Replacement Parts

  • LVDS flex cable: LVDS flex cable

Source: Siemens KTP700 Comfort Hardware Manual

Category: HMI