Applicable Systems
ThyssenKrupp Control System

Symptoms

No valid floor position detected - code 19 NN

Possible Causes

  • Position sensor failure
  • floor learning not completed
  • encoder signal loss

Troubleshooting Steps

  1. Step 1: Check position sensors
    Verify the fault is resolved after completing this step.
  2. Step 2: complete floor learning
    Verify the fault is resolved after completing this step.
  3. Step 3: verify encoder signal
    Verify the fault is resolved after completing this step.

How to Reset

Power cycle; run floor learning

Source: beijiaxin.cn; zhihu.com/p/577262471; renrendoc MC2-C manual

Category: Elevator