Universal Robots CB3 Error Code C17: Communication error between Safety Control

Universal Robots Robot Critical Communication

Model: CB3 (UR3/UR5/UR10) | Code: C17

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

Board and Motherboard

Possible Causes

  • Board and Motherboard

Troubleshooting Steps

  1. Step 1: If you unable to resolve the issue, log in to http://myUR.universal-robots.com and create a new case.
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

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Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot