Universal Robots e-Series Error Code C262A28: Failed to properly instantiate a multi-subscriber message or special command

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C262A28

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The value use to store the element must be placed at the persistance RAM, i.e. not on the stack

Possible Causes

  • The value use to store the element must be placed at the persistance RAM, i.e. not on the stack

Troubleshooting Steps

  1. Step 1: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Update software,
    Check if the issue is resolved after this step
  3. Step 3: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot