Universal Robots e-Series Error Code C264A8: Systick timer and Start of Cycle pulse was misaligned by {float}us.

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C264A8

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The internal systick timer and the Start of Cycle pulse was not aligned as expected. The issue may be due to a damaged internal communication cable to the node or a bad internal connection.

Possible Causes

  • The internal systick timer and the Start of Cycle pulse was not aligned as expected. The issue may be due to a damaged internal communication cable to the node or a bad internal connection.

Troubleshooting Steps

  1. Step 1: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Update software,
    Check if the issue is resolved after this step
  3. Step 3: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot