Universal Robots e-Series Error Code C283A124: The 3PE stop state is inactive while not allowed

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C283A124

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The 3PE stop state sent to the safety system is inactive while the robot is in 3PE stop

Possible Causes

  • The 3PE stop state sent to the safety system is inactive while the robot is in 3PE stop

Troubleshooting Steps

  1. Step 1: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Update software,
    Check if the issue is resolved after this step
  3. Step 3: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot