Applicable Systems
UR3
UR5
UR10
UR3e
UR5e
UR10e
UR16e
UR20
UR30
Symptoms
When the tool safety input are outisde the limits, it is neither ON or OFF making it unusable.
Possible Causes
- When the tool safety input are outisde the limits, it is neither ON or OFF making it unusable.
Troubleshooting Steps
- Step 1: Disable tool safety input,
Check if the issue is resolved after this step - Step 2: Make sure the robot configuration is correct,
Check if the issue is resolved after this step - Step 3: Update software,
Check if the issue is resolved after this step - Step 4: Contact your local Universal Robots service provider for assistance
Check if the issue is resolved after this step
How to Reset
Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.
Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)
Category: Robot