Universal Robots e-Series Error Code C289A4: 10 second Average tool IO Current of {float} A is outside of the allowed range.

Universal Robots Robot Minor Power

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C289A4

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The average current sum of the Tool Connector Power and Digital Output pins is outside of the allowed range.

Possible Causes

  • The average current sum of the Tool Connector Power and Digital Output pins is outside of the allowed range.

Troubleshooting Steps

  1. Step 1: Check connections to make sure tool Digital Output currents are within specified limits.
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot