Universal Robots e-Series Error Code C296A4: Phase 1 is not connected. Diagnostic data: {hex}

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C296A4

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

Bit pattern 0b0110 indicates that phase 1 is not connected

Possible Causes

  • Bit pattern 0b0110 indicates that phase 1 is not connected

Troubleshooting Steps

  1. Step 1: Make sure all Motor phases are connected correctly. Contact your local Universal Robots service provider for assistance.
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot