Universal Robots e-Series Error Code C298A0: Tool is too close to the lower arm: {float_2_4} meter.

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C298A0

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The tool is too close to the lower Robot arm

Possible Causes

  • The tool is too close to the lower Robot arm

Troubleshooting Steps

  1. Step 1: Check wrist position,
    Check if the issue is resolved after this step
  2. Step 2: Verify mounting,
    Check if the issue is resolved after this step
  3. Step 3: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  4. Step 4: Update software,
    Check if the issue is resolved after this step
  5. Step 5: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Comments (0)

Share your experience to help others facing the same problem.

No comments yet. Be the first to share your experience!

Leave a Comment

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot