Universal Robots e-Series Error Code C305A12: Unexpected energy eater type

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C305A12

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The detected energy eater type was different from the expected type. This may be due to a wrong energy eater type being installed in the control box, or that the connections to the energy eater are damaged.

Possible Causes

  • The detected energy eater type was different from the expected type. This may be due to a wrong energy eater type being installed in the control box, or that the connections to the energy eater are damaged.

Troubleshooting Steps

  1. Step 1: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Check the connection between the control board and the energy eater,
    Check if the issue is resolved after this step
  3. Step 3: Check if the correct energy eater is installed
    Check if the issue is resolved after this step
  4. Step 4: Update software,
    Check if the issue is resolved after this step
  5. Step 5: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot