Applicable Systems
UR3
UR5
UR10
UR3e
UR5e
UR10e
UR16e
UR20
UR30
Symptoms
The PROFIsafe source address received from the PROFIsafe host does not match the source address in the robot safety configuration
Possible Causes
- The PROFIsafe source address received from the PROFIsafe host does not match the source address in the robot safety configuration
Troubleshooting Steps
- Step 1: Make sure that the source address in the safety configuration matches the source address configured on the PROFIsafe host,
Check if the issue is resolved after this step - Step 2: Conduct a complete rebooting sequence,
Check if the issue is resolved after this step - Step 3: Contact your local Universal Robots service provider for assistance
Check if the issue is resolved after this step
How to Reset
Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.
Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)
Category: Robot