Universal Robots e-Series Error Code C338A8: The robot rejected the PROFIsafe F-Parameter set

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C338A8

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

A PROFIsafe F-Parameterset was received from the PLC but was not accepted

Possible Causes

  • A PROFIsafe F-Parameterset was received from the PLC but was not accepted

Troubleshooting Steps

  1. Step 1: Check the diagnosis messages from the PLC and set a valid F-Parameter configuration,
    Check if the issue is resolved after this step
  2. Step 2: Conduct a complete rebooting sequence
    Check if the issue is resolved after this step
  3. Step 3: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot