Universal Robots e-Series Error Code C340A1: Energy surplus shutdown

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C340A1

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The power supply is sending energy to the energy eater

Possible Causes

  • The power supply is sending energy to the energy eater

Troubleshooting Steps

  1. Step 1: Ensure supply is not delivering more than 48V,
    Check if the issue is resolved after this step
  2. Step 2: Update software,
    Check if the issue is resolved after this step
  3. Step 3: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot