Applicable Systems
UR3
UR5
UR10
UR3e
UR5e
UR10e
UR16e
UR20
UR30
Symptoms
to the ring. The motor encoder read head is too close to the ring or an external magnetic field is present
Possible Causes
- to the ring. The motor encoder read head is too close to the ring or an external magnetic field is present
Troubleshooting Steps
- Step 1: Make sure the application is not exceeding the capabilities of the robot
Check if the issue is resolved after this step - Step 2: Conduct a complete rebooting sequence,
Check if the issue is resolved after this step - Step 3: Update software,
Check if the issue is resolved after this step - Step 4: Contact your local Universal Robots service provider for assistance
Check if the issue is resolved after this step
How to Reset
Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.
Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)
Category: Robot