Universal Robots e-Series Error Code C341A28: Detailed status error: Signal lost. The read head is out of alignment with the

Universal Robots Robot Major System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C341A28

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

ring or the ring is damaged. The read head is out of alignment with the ring or the ring is damaged

Possible Causes

  • ring or the ring is damaged. The read head is out of alignment with the ring or the ring is damaged

Troubleshooting Steps

  1. Step 1: Make sure the application is not exceeding the capabilities of the robot
    Check if the issue is resolved after this step
  2. Step 2: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  3. Step 3: Update software,
    Check if the issue is resolved after this step
  4. Step 4: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot