Applicable Systems
UR3
UR5
UR10
UR3e
UR5e
UR10e
UR16e
UR20
UR30
Symptoms
Only the near end of the robot cable extender was detected, while the far end is missing.
Possible Causes
- Only the near end of the robot cable extender was detected, while the far end is missing.
Troubleshooting Steps
- Step 1: Make sure that the robot cable extender is properly connected and that the cable is not damaged,
Check if the issue is resolved after this step - Step 2: Update Software,
Check if the issue is resolved after this step - Step 3: Contact your local Universal Robots service provider for assistance
Check if the issue is resolved after this step
How to Reset
Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.
Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)
Category: Robot