Applicable Systems
UR3
UR5
UR10
UR3e
UR5e
UR10e
UR16e
UR20
UR30
Symptoms
Failed to receive data on External Axes Bus
Possible Causes
- Failed to receive data on External Axes Bus
Troubleshooting Steps
- Step 1: Axis Group feature will be disabled until you conduct a complete rebooting sequence. If problem persists, contact your local Universal Robots service provider for assistance.
Check if the issue is resolved after this step
How to Reset
Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.
Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)
Category: Robot