Universal Robots e-Series Error Code C355A31: Failed UUID seed validation

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C355A31

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The Safety URCap failed to send a valid seed for identification

Possible Causes

  • The Safety URCap failed to send a valid seed for identification

Troubleshooting Steps

  1. Step 1: Uninstall software safety equipment,
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Comments (0)

Share your experience to help others facing the same problem.

No comments yet. Be the first to share your experience!

Leave a Comment

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot