Universal Robots e-Series Error Code C371A0: Unable to read status from the End of Arm Ethernet

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C371A0

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The End of Arm Ethernet is not responding to status requests

Possible Causes

  • The End of Arm Ethernet is not responding to status requests

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot