Applicable Systems
UR3
UR5
UR10
UR3e
UR5e
UR10e
UR16e
UR20
UR30
Symptoms
The wire is (1) damaged or (2) has been disconnected from the PCB (not likely) or (3) defect PCB
Possible Causes
- The wire is (1) damaged or (2) has been disconnected from the PCB (not likely) or (3) defect PCB
Troubleshooting Steps
- Step 1: Check joint for damaged or loose connections,
Check if the issue is resolved after this step - Step 2: Replace the joint
Check if the issue is resolved after this step
How to Reset
Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.
Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)
Category: Robot