Universal Robots e-Series Error Code C743A6: Motion detected within multiple external axis groups

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C743A6

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

Only one external axis group may be moving at any given time.

Possible Causes

  • Only one external axis group may be moving at any given time.

Troubleshooting Steps

  1. Step 1: Ensure all axes within an axis group are stopped before attempting to move axes within another group.
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot