APC Smart-UPS Error Code A023

APC UPS Major Alarm

Model: Smart-UPS | Code: A023

Applicable Systems
Symmetra LX

Symptoms

The UPS output frequency is outside the acceptable range. Connected devices may be affected.

Possible Causes

  • Inverter frequency control failure
  • Bypass frequency out of range during sync

Troubleshooting Steps

  1. Step 1: Check the UPS output frequency
    Frequency is outside the rated range
  2. Step 2: Verify the inverter frequency control settings
    Frequency control setting is incorrect

How to Reset

To reset: Correct the frequency control setting, then restart the UPS.

Source: APC Smart-UPS User Manual, Schneider Electric/APC

Category: UPS