Applicable Systems
Carrier ComfortLink Thermostat/Controller

Symptoms

Frequency abnormal fault. The supply frequency is outside the normal operating range.

Possible Causes

  • Generator frequency instability
  • Utility power frequency deviation

Troubleshooting Steps

  1. Step 1: Check the supply frequency at the unit
    Frequency is outside the rated range
  2. Step 2: Wait for the frequency to stabilize or switch sources
    Frequency returns to within range

How to Reset

To reset: Restore the frequency to within range, then reset the controller.

Source: Carrier HVAC Troubleshooting Guide, Carrier Corporation

Category: HVAC Residential