Otis Gen2/SkyRise Error Code 0012

Otis Elevator Major Sensor

Model: Gen2/SkyRise | Code: 0012

Applicable Systems
SKY-2

Symptoms

The elevator reports a load weighing device fault. The load sensor is not reading correctly.

Possible Causes

  • Load cell element damaged or degraded
  • Load cell wiring or connector corroded
  • Load cell amplifier calibration drift

Troubleshooting Steps

  1. Step 1: Test the load cell output signal
    Signal matches the actual car load
  2. Step 2: Inspect wiring and connectors
    Connections are clean and secure
  3. Step 3: Recalibrate the load weighing system
    System reads accurately across the load range

How to Reset

To reset: Repair and recalibrate the load weighing device, then clear the fault.

Source: Otis Elevator Service Manual, Otis Worldwide Corporation

Category: Elevator