Applicable Systems
S7-1200
S7-1500
S7-300
S7-400
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SINAMICS
Symptoms
Encoder/firmware/motor mismatch. The V90 has detected that the configured motor or encoder does not match the firmware version or the drive model, preventing proper operation.
Possible Causes
- Motor model not in the V90 firmware database
- Encoder type mismatch with drive configuration
- Firmware version does not support the connected motor/encoder combination
- Motor data plate parameters entered incorrectly
Troubleshooting Steps
- Step 1: Verify motor data plate parameters are correctly entered in TIA Portal
Motor parameters (rated power, current, voltage, speed) match the motor nameplate - Step 2: Check that the encoder type matches the drive configuration
Encoder type (incremental, absolute, sin/cos) matches parameter setting - Step 3: Verify the firmware version supports the motor/encoder combination
Check Siemens compatibility matrix for motor and encoder support - Step 4: If the motor or encoder is not supported, update firmware or use a compatible motor
Updated firmware supports the motor/encoder combination
How to Reset
1) Verify motor parameters. 2) Check encoder type. 3) Verify firmware compatibility. 4) Update firmware or change motor. 5) Reset fault.
Frequently Asked Questions
- Q: How do I find the motor data plate parameters?
The motor nameplate contains: rated power (kW), rated voltage (V), rated current (A), rated speed (RPM), power factor, and encoder type. Enter these in TIA Portal hardware configuration.
- Q: What if my motor is not in the Siemens database?
You can manually enter motor parameters in TIA Portal. Use the 'Manual motor data' option instead of selecting from the database. Ensure all parameters are accurate.
Source: Siemens SINAMICS V90 Operating Instructions, Edition 01/2023
Category: PLC & VFD