Characteristic chip floor error (XX)

ThyssenKrupp Elevator Medium Elevator

Model: TCM/MC2 | Code: 03 01

Applicable Systems
ThyssenKrupp Control System

Symptoms

Characteristic chip detected floor position mismatch (subcode 01)

Possible Causes

  • Floor programming data error
  • characteristic chip (KV/KIS) position sensor fault

Troubleshooting Steps

  1. Step 1: Re-program floor data
    Verify the fault is resolved after completing this step.
  2. Step 2: inspect characteristic chip connections
    Verify the fault is resolved after completing this step.
  3. Step 3: verify position sensors
    Verify the fault is resolved after completing this step.

How to Reset

Re-run floor learning; power cycle

Related ThyssenKrupp Fault Codes

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Source: beijiaxin.cn; zhihu.com/p/577262471; renrendoc MC2-C manual

Category: Elevator

Published: 2026-10-21