Position mismatch - floor count error

ThyssenKrupp Elevator Medium Elevator

Model: TCM/MC2 | Code: 17 YY

Applicable Systems
ThyssenKrupp Control System

Symptoms

Floor count mismatch detected - code 17 YY

Possible Causes

  • Floor counting error
  • position sensor drift
  • floor learning data error

Troubleshooting Steps

  1. Step 1: Re-run floor learning
    Verify the fault is resolved after completing this step.
  2. Step 2: check position sensors
    Verify the fault is resolved after completing this step.
  3. Step 3: verify floor data
    Verify the fault is resolved after completing this step.

How to Reset

Power cycle; re-run floor learning

Source: beijiaxin.cn; zhihu.com/p/577262471; renrendoc MC2-C manual

Category: Elevator