Universal Robots e-Series Error Code C289A5: Unable to remove tool Digital Output fault.

Universal Robots Robot Major System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C289A5

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

Unable to remove the overload on tool Digital Output, therefore the robot powered down.

Possible Causes

  • Unable to remove the overload on tool Digital Output, therefore the robot powered down.

Troubleshooting Steps

  1. Step 1: Check connections to make sure the Tool Digital Output currents are within specified limits.
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot