Universal Robots e-Series Error Code C349A2: Current for the red color was {float} A, which is outside the allowed range

Universal Robots Robot Minor Power

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C349A2

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The detected current of the red color in the base light is outside the allowed range.

Possible Causes

  • The detected current of the red color in the base light is outside the allowed range.

Troubleshooting Steps

  1. Step 1: Perform a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Update software,
    Check if the issue is resolved after this step
  3. Step 3: Check if the connection between the light ring and the PCB is correct,
    Check if the issue is resolved after this step
  4. Step 4: Replace The light ring,
    Check if the issue is resolved after this step
  5. Step 5: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot