Universal Robots e-Series Error Code C355A6: Retransmission of configuration is not allowed

Universal Robots Robot Minor Configuration

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C355A6

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The safety system received more than one configuration message

Possible Causes

  • The safety system received more than one configuration message

Troubleshooting Steps

  1. Step 1: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Contact the provider of the safety API client
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot