Universal Robots e-Series Error Code C355A6: Retransmission of configuration is not allowed

Universal Robots Robot Minor Configuration

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C355A6

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The safety system received more than one configuration message

Possible Causes

  • The safety system received more than one configuration message

Troubleshooting Steps

  1. Step 1: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Contact the provider of the safety API client
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Comments (0)

Share your experience to help others facing the same problem.

No comments yet. Be the first to share your experience!

Leave a Comment

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot