Universal Robots e-Series Error Code C361A1: State transition is not permitted following an excessive gear torsion

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C361A1

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The joint has previously measured an excessive gear torsion, thus it cannot be safely brake released

Possible Causes

  • The joint has previously measured an excessive gear torsion, thus it cannot be safely brake released

Troubleshooting Steps

  1. Step 1: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot