Applicable Systems
UR3
UR5
UR10
UR3e
UR5e
UR10e
UR16e
UR20
UR30
Symptoms
Missing IMMI module, hardware failure or incorrect safety configuration
Possible Causes
- Missing IMMI module, hardware failure or incorrect safety configuration
Troubleshooting Steps
- Step 1: Check the IMMI module and connections,
Check if the issue is resolved after this step - Step 2: Check the settings in the Hardware tab in the Safety section of the installation
Check if the issue is resolved after this step
How to Reset
Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.
Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)
Category: Robot