Allen-Bradley CompactLogix Error Code 16#00A0

Allen-Bradley PLC & VFD Major Communication

Model: CompactLogix | Code: 16#00A0

Applicable Systems
MicroLogix CompactLogix ControlLogix PowerFlex

Symptoms

The controller has lost communication on the EtherNet/IP network. The module status LED flashes red and connected devices show a connection timeout.

Possible Causes

  • Ethernet cable damaged or connector loose at the controller port
  • IP address conflict on the network causing intermittent connectivity
  • Network switch power loss or port failure
  • Controller network module firmware corrupted after a power surge

Troubleshooting Steps

  1. Step 1: Check the Ethernet cable connection at both ends and inspect for damage
    Replace the cable if visibly damaged; verify with a cable tester
  2. Step 2: Verify the controller IP address is unique on the network
    Use the ARP command from a laptop to check for duplicate addresses
  3. Step 3: Verify the network switch has power and the port LED is active
    Move the cable to a known-good port if the port LED is dark
  4. Step 4: If the network module firmware is suspect, reflash from the programming software
    Use the latest firmware from the manufacturer's website

How to Reset

Reset: Communication restores automatically once the link is re-established. Clear the fault in the controller diagnostic buffer.

Common Replacement Parts

  • Ethernet cable: Cat 5e, industrial shielded (Use RJ45 or M12 connectors per environment)
  • Network switch: 5-port unmanaged, industrial (Verify PoE requirements)

Frequently Asked Questions

  • Q: How do I find a duplicate IP?

    Disconnect the controller and ping its IP from a laptop. If the ping succeeds, another device is using the same address.

  • Q: What is EtherNet/IP?

    An industrial protocol using standard Ethernet for real-time control. CIP (Common Industrial Protocol) provides the application layer.

  • Q: Can I use a managed switch?

    Yes, managed switches provide VLAN, QoS, and diagnostics for larger networks. Configure QoS to prioritize CIP traffic.

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Source: OEM Technical Manual

Category: PLC & VFD