Applicable Systems
Carrier ComfortLink Thermostat/Controller

Symptoms

Phase reversed. The phase sequence of the three-phase supply is incorrect.

Possible Causes

  • Phase wiring reversed during installation
  • Utility power phase rotation changed

Troubleshooting Steps

  1. Step 1: Check the phase sequence with a rotation tester
    Phase sequence is reversed
  2. Step 2: Swap two phase wires to correct the sequence
    Phase sequence is correct

How to Reset

To reset: Correct the phase sequence, then reset the controller.

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Source: Carrier HVAC Troubleshooting Guide, Carrier Corporation

Category: HVAC Residential