Red Lion G3 Series Error Code ERR-301

Red Lion HMI Critical Communication

Model: G3 Series | Code: ERR-301

Applicable Systems
G3 Series

Symptoms

All Modbus RTU tags show 'Bad Quality' and the red communication bar is visible.

Possible Causes

  • RS-485 A/B lines reversed at the terminal block, causing signal polarity inversion.
  • Modbus slave ID mismatch between HMI register configuration and PLC/RTU setting.
  • Termination and biasing resistors missing, causing signal reflections on long cable runs.

Troubleshooting Steps

  1. Step 1: Swap the A and B wires at one end and observe if communication recovers.
    Tags return to 'Good Quality' within 5 seconds after polarity correction.
  2. Step 2: Poll the slave with a USB-to-RS-485 adapter and Modbus scanner tool at the HMI location.
    Slave responds correctly with the expected slave ID and register map.
  3. Step 3: Install 120 Ohm termination resistors at both ends of the RS-485 bus and verify bias.
    Signal edges are clean on oscilloscope and CRC error rate drops to 0%.

How to Reset

Correct A/B polarity, match Modbus slave IDs, and install proper termination and biasing.

Common Replacement Parts

  • 120 Ohm termination resistor: 120 Ohm termination resistor
  • 680 Ohm bias resistor: 680 Ohm bias resistor

Source: Red Lion G3 Series Modbus Communication Manual

Category: HMI