Universal Robots CB3 Error Code C162: The protective stop was likely caused by incorrectly specified payload mass and/or center of

Universal Robots Robot Minor System

Model: CB3 (UR3/UR5/UR10) | Code: C162

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

incorrectly specified payload mass and/or center of

Possible Causes

  • incorrectly specified payload mass and/or center of

Troubleshooting Steps

  1. Step 1: If you unable to resolve the issue, log in to http://myUR.universal-robots.com and create a new case.
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot