Universal Robots e-Series Error Code C314A7: The IO voltage is missing or below threshold

Universal Robots Robot Minor Power

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C314A7

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The IO voltage is missing or below the threshold, a fuse may be blown or removed

Possible Causes

  • The IO voltage is missing or below the threshold, a fuse may be blown or removed

Troubleshooting Steps

  1. Step 1: Ensure the IO Power Connector on the Safety Control Board is connected to the 24VDC and the fuse is in working condition
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot