Universal Robots e-Series Error Code C363A1: The configuration that was read back from the accelerometer does not match

Universal Robots Robot Minor Configuration

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C363A1

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

the expected configuration The configuration that was read back from the accelerometer after initialization was not as expected

Possible Causes

  • the expected configuration The configuration that was read back from the accelerometer after initialization was not as expected

Troubleshooting Steps

  1. Step 1: Conduct a complete rebooting sequence,
    Check if the issue is resolved after this step
  2. Step 2: Update software,
    Check if the issue is resolved after this step
  3. Step 3: Replace Tool PCBA,
    Check if the issue is resolved after this step
  4. Step 4: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot