Universal Robots e-Series Error Code C746A7: The connected cable was not recognized

Universal Robots Robot Minor System

Model: e-Series (UR3e/UR5e/UR10e/UR16e/UR20/UR30) | Code: C746A7

Applicable Systems
UR3 UR5 UR10 UR3e UR5e UR10e UR16e UR20 UR30

Symptoms

The connected cable did not have a recognized ID resistor

Possible Causes

  • The connected cable did not have a recognized ID resistor

Troubleshooting Steps

  1. Step 1: Make sure the cable is connected properly,
    Check if the issue is resolved after this step
  2. Step 2: Make sure that the cable ID resistor is connected properly to the extender board,
    Check if the issue is resolved after this step
  3. Step 3: Update software,
    Check if the issue is resolved after this step
  4. Step 4: Contact your local Universal Robots service provider for assistance
    Check if the issue is resolved after this step

How to Reset

Power cycle the robot controller and perform a complete reboot sequence. If the error persists, update the software to the latest version.

Related Universal Robots Fault Codes

Comments (0)

Share your experience to help others facing the same problem.

No comments yet. Be the first to share your experience!

Leave a Comment

Source: Universal Robots Official Error Codes Directory (https://www.universal-robots.com/manuals/EN/PDF/Shared/ErrorCodes/ErrorCodes.pdf)

Category: Robot