APC Smart-UPS Error Code A013

APC UPS Major Alarm

Model: Smart-UPS | Code: A013

Applicable Systems
Symmetra LX

Symptoms

The UPS battery self-test has failed. The battery cannot sustain the load for the expected duration.

Possible Causes

  • Battery aged and cannot hold sufficient charge
  • One or more battery modules failed

Troubleshooting Steps

  1. Step 1: Check the battery age and last replacement date
    Battery is past its service life
  2. Step 2: Replace the battery modules and run a new self-test
    New battery passes the self-test

How to Reset

To reset: Replace the battery and run a manual self-test to clear the alarm.

Source: APC Smart-UPS User Manual, Schneider Electric/APC

Category: UPS