Mitsubishi GOT2000 Series Error Code ERR-402

Mitsubishi HMI Major Display

Model: GOT2000 Series | Code: ERR-402

Applicable Systems
GOT2000 Series

Symptoms

LCD shows vertical dark bands and color bleeding on the right half of the screen.

Possible Causes

  • Tab bonding failure between LCD glass and COF/TCP driver IC on the right edge.
  • Excessive pressure applied to the bezel during previous maintenance.
  • Ambient temperature cycling causing differential expansion of the LCD stack.

Troubleshooting Steps

  1. Step 1: Inspect the bezel screws for over-torque marks or stripped threads.
    All screws are at the specified 0.5 Nm and the bezel is not warped.
  2. Step 2: Run the GOT built-in LCD test pattern (solid colors and gradient bars).
    Defect is visible on all test patterns, confirming panel fault not video signal issue.
  3. Step 3: Measure the internal ambient temperature near the LCD during peak operation.
    Temperature is within 0–50 C and thermal management is adequate.

How to Reset

Replace the LCD panel assembly; verify bezel torque and thermal management during reassembly.

Common Replacement Parts

  • GOT2000 LCD panel assembly: GOT2000 LCD panel assembly

Source: Mitsubishi GOT2000 Series Hardware Manual

Category: HMI